Camelot riding school
Membership agrement

This Membership Agreement (“Agreement”) is entered into by and between Camelot Riding School CC (“Camelot”, “we”, “us”), and the Client (parent or legal guardian), on behalf of the Member/Pupil (the child or rider), for participation in Camelot Riding School programs.

By signing this Agreement, you acknowledge and agree to the terms and conditions outlined below, including the separate Waiver (Indemnity & Consent Form), which must be completed prior to participation.

1. MEMBERSHIP AND LESSON ACCESS

Membership at Camelot Riding School provides access to equestrian lessons in accordance with the selected lesson package.
Packages are offered on a monthly basis and include a specific number of lessons per month, depending on the package selected.
Additional services (including lesson top-ups, outrides, clinics, special events) may be purchased and booked via the Octiv platform.
Membership is personal to the registered pupil/member and cannot be transferred without written consent from Camelot.
Riders must be at least 3 years old to participate.
Children under the age of 18 must have a parent or legal guardian complete all registration and waiver documents on their behalf.

2. FEES, PAYMENTS AND BILLING

Membership fees are billed monthly on the 25th of the preceding month and must be paid in full before first lesson of the month.
All fees are to be paid in advance by EFT or direct deposit.
Proof of payment (including account number) must be submitted to the designated contact email: accounts@camelotridingschool.co.za 
Late payments will incur interest, and any overdue account handed over for collection will be charged an additional 20% administrative recovery fee.
All membership packages auto-renew monthly unless cancelled in accordance with Section 4.
All additional services offered by Camelot Riding School—including but not limited to lesson top-ups, outrides, clinics, and special events—must be booked and paid for via the Octiv platform. Payment for these services must be made at the time of booking using your preferred electronic payment method, such as VISA, Mastercard, Apple Pay, or any other payment options enabled on the platform. Access to these services is only confirmed upon successful payment through Octiv. Camelot reserves the right to deny access to unpaid services or events.

3. LESSON CANCELLATION AND MAKE-UP POLICY

Cancellations must be made at least 24 hours in advance via the Octiv platform to qualify for a makeup lesson. Missed lessons not cancelled in time are forfeited and will not be rescheduled.
Validly cancelled lessons must be rescheduled within the same calendar month and are the responsibility of the Client/Member to rebook.
Lessons continue regardless of weather; in cases where riding is not possible due to weather, theory lessons (e.g., grooming, horse care, behaviour, tack and equipment etc.) will be conducted.
Lessons continue on public holidays unless cancelled in accordance with the standard cancellation policy.

4. MEMBERSHIP CANCELLATION AND FREEZING

Clients may cancel their membership by providing one full calendar month’s written notice, effective from the first day of the following month.
For example, notice given on June 10th will be effective from July 1st, with final lessons concluding on July 31st.
Camelot reserves the right to cancel a membership immediately if:

A member or guardian behaves in a way that endangers others or breaches safety protocols
Repeated failure to adhere to rules or payment terms occurs
Memberships may be frozen for a full calendar month in the case of injury, illness, or extended absence, provided written notice is given, and medical or travel documentation may be requested.

5. CODE OF CONDUCT AND SAFETY POLICY

All riders must wear appropriate safety attire, including a hard hat, long pants, and closed shoes.
Riders and parents/guardians must comply with all safety instructions and facility rules as directed by Camelot instructors and staff.
Camelot reserves the right to deny participation to any member deemed unfit or non-compliant with safety standards.
Misconduct, dangerous behavior, or verbal abuse by a parent, guardian, or pupil may result in immediate suspension or termination of the membership.

6. AGE REQUIREMENTS AND PARENTAL RESPONSIBILITIES

Riders must be at least 3 years old to participate in lessons.
Riders under 18 must have all required documents completed and signed by a responsible adult.
Parents/guardians are responsible for ensuring their child arrives on time and is collected promptly after each lesson.

7. RISK ACKNOWLEDGEMENT AND WAIVER

All Clients must accept a Waiver (Indemnity & Consent Form) before lessons begin.
This waiver outlines:

- Acknowledgement of the inherent risks of horse riding
- Medical consent in the event of an emergency
- Photography and data privacy consent
- Indemnification of Camelot Riding School from injury or loss
- No rider will be permitted to participate without this document.

8. DATA PROTECTION AND PRIVACY

All personal data collected will be processed and stored in accordance with the Protection of Personal Information Act (POPIA).
Information is used solely for safety, administration, and communication purposes.
Personal data will not be shared with third parties without your consent unless required by law.

9. CHANGES TO SERVICES OR SCHEDULES

Camelot reserves the right to modify or cancel lessons, operating hours, or services due to weather, instructor availability, mechanical breakdown, or other unforeseen circumstances.
Camelot will communicate any changes promptly but is not liable for delays or interruptions outside of its control.

10. ACCEPTANCE OF TERMS

By accepting this contract, the Client and or Member acknowledges that they:

Have read and understood the terms of this Agreement
Will ensure that the pupil/member complies with all facility rules
Understand that riding involves inherent risk and voluntarily accept that risk on behalf of the rider
Agree to be bound by this Agreement and the accompanying Waiver